The Consumer Affairs funded report on credit counsellors was issued on November 20, 2006. The report raises concerns about poorly trained credit counsellors and the conflict of interest “non profit” credit counsellors have because they are funded by credit grantors.

Canada’s Office of Consumer Affairs is undertaking the funding of a study on Credit Counsellors in order to ensure that consumers are well served and to reduce the risk of fraud or conflict of interest. Consumer Affairs was prompted to take this step by the widespread abuses of the credit counselling industry in the United States.